Terms and Conditions for Lemongrass Loft
Welcome to Lemongrass Loft. These Terms and Conditions govern your use of our online platform and the services we provide, including luxury accommodation, culinary experiences, workshops, and event spaces. By accessing or using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our services.
1. Acceptance of Terms
By accessing our site, making a reservation, booking a culinary workshop, or utilizing any other service offered by Lemongrass Loft, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations.
2. Services Provided
Lemongrass Loft offers a range of luxury hospitality services, including but not limited to:
- Luxury accommodation designed with botanically-inspired aesthetics.
- Artisanal breakfast service featuring local herbs and spices.
- Bespoke culinary workshops focused on herbs and spices.
- Curated spice-themed afternoon teas.
- Event spaces available for intimate gatherings.
- Personalized concierge services.
3. Reservations and Bookings
All reservations for accommodation, workshops, event spaces, or other services are subject to availability and confirmation. Specific booking terms, cancellation policies, and payment requirements will be provided at the time of reservation, and you agree to adhere to these specific terms.
4. Payments
Payment for services must be made in accordance with the terms specified during the booking process. We accept various payment methods, and all transactions are processed securely. Prices are quoted in the local currency unless otherwise stated, and may be subject to applicable taxes and service charges.
5. Cancellation Policy
Cancellation policies vary depending on the service booked and the rate selected. Details of the applicable cancellation policy will be clearly communicated during the reservation process. Failure to cancel within the specified period may result in cancellation fees or forfeiture of deposits.
6. Guest Conduct
Guests are expected to conduct themselves in a respectful manner and adhere to the rules and regulations of Lemongrass Loft. This includes maintaining reasonable noise levels, respecting other guests, and taking care of our property. Damage to property caused by guests will be charged accordingly.
7. Intellectual Property
All content on our site, including text, graphics, logos, images, and culinary concepts, is the property of Lemongrass Loft or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.
8. Limitation of Liability
Lemongrass Loft strives to provide exceptional service. However, we shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses, resulting from your access to or use of, or inability to access or use, our services.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.
10. Changes to Terms
We reserve the right to modify or replace these Terms and Conditions at any time. We will provide notice of any significant changes by posting the new terms on our site. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
- Lemongrass Loft
- 18 Ann Siang Hill, Unit #02-01,
- Singapore, Central Region, 069798
- Singapore